[Vision2020] Moscow Family Medicine

[Sue Hovey]

Then they can't afford to let me die.  I raise the mean.  

Sent from my iPad Sue Hovey

On Jul 31, 2013, at 1:00 PM, Kenneth Marcy <kmmos1 at frontier.com> wrote:

> On 7/31/2013 12:15 PM, Saundra Lund wrote:
>> Does anyone know what on earth is going on at Moscow Family Medicine?!
>> <[snip]>
>> Unbelievable.
>> 
>> I really hate to see this happening to MFM.  To be honest, we've seen a
>> significant decline in the quality of the practice management over the last
>> 6-7 years or so, but I was optimistic that they'd get that straightened out.
>> 
>> I'm no longer optimistic.
>> 
> 
> As generations of doctors change from one to another, the younger generation, and their hired help, need to be educated concerning customer service expectations.  Sometimes they're receptive, sometimes not.  As with other areas of endeavor, no effort, no success.
> 
> Moscow residents are at a bit of a medical services disadvantage with the larger proportion of young, healthy, University students in the community, which results in the number of physicians per capita in Moscow being about half of the national average simply because there is not enough medical business to support the number of medical personnel here that another area, with a more usual distribution of ages among the residents, would be able to support profitably.
> 
> 
> Ken
> 
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