[Vision2020] public TV signal question....

[Bill London]

This is the response from Ken Segota the chief engineer here at KUID to Debbie Gray's question regarding the reception of IdahoPTV on the local cable station was posted on V2020. BL

-----------  
  As Chief Engineer for Idaho Public TV in North Idaho let be respond to your question about our Idaho Public Television signal being so bad on cable.  The cable system puts our broadcast signal on cable on Channel 12 which is the same channel our digital transmitter is operating on from Paradise Ridge.  The noise you are seeing on your set is our Digital signal getting into the cable system or your TV tuner and mixing with it.  Your analog set sees the digital signal as noise or snow. The short answer is to call the cable company and tell them you have an interference or ingress problem with channel 12 on the cable at your house.  They should come and solve the problem, it could be as simple as a bad shield or loose connection on their system up.  The worst case is if the tuner in your set isn't shielded well enough then using a "cable Box" should fix the problem. 

   

  As a little background:

  Years ago the Moscow Cable Company carried KUID on Channel 13 to avoid this problem but they decided they couldn't spare the open channel on 12 so they moved us to 12 on the cable system with the promise that the could and would take care of any issues this caused.  If you lived in Moscow before we moved our analog from channel 12 and put the digital transmitter there the problem appeared as a ghost image of our own signal caused by the time difference for the signal to get directly to your set and to get to the cable company then to your set.  Now instead of the ghost you see the digital signal as "noise".  We periodically get calls from viewers in Moscow with this problem and in most cases I believe they are solved.  If the Time Warner isn't responsive please let us know so we can try to put some pressure on them, but the trouble ticket has to be originated from the cable viewer.

   

   

  Ken Segota

  Chief Engineer

  Idaho Public TV KUID / KCDT

  Moscow / Coeur d'Alene, Idaho

  (208) 885-1226

   

   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.fsr.com/pipermail/vision2020/attachments/20080216/efa51ef0/attachment.html